1. Introduction
Welcome to Desert Falcon! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and our mobile application, which controls our hygiene-related products, including diffusers, air fresheners, soap dispensers, and foam dispensers.
2. Information We Collect
We collect various types of information depending on how you interact with our services: Personal Data: This includes information such as your name, email address, phone number, and payment details when you purchase products or register an account. Usage Data: Information about your interactions with our website and app, such as IP addresses, browser types, device identifiers, and app usage patterns. Device Data: Specific information about the mobile device you use to interact with our app, including hardware model, operating system, and unique device identifi ers. App Data: Data related to your use of the app to control our products, such as device settings, schedules, and usage logs.
3. How We Use Your Information
The information we collect is used for the following purposes: To Provide and Improve Services: Managing your account, processing orders, deliv ering products, and enhancing the functionality of our website and app. App Functionality: Enabling control of products like diffusers and soap dispensers through the app, including remote access and configuration settings. Communication: Sending you updates, promotional offers, and information related to your account and usage of our services. Security and Compliance: Ensuring the security of our website and app, detecting and preventing fraud, and complying with legal obligations.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information under the following circumstances: With Service Providers: We may share information with third-party providers who assist us with payment processing, order fulfillment, app development, and other essential services. For Legal Reasons: If required by law or necessary to protect our rights, we may disclose your information in response to legal requests or to comply with legal processes.
5. Security of Your Information
We implement a variety of security measures to protect your personal data. How ever, please be aware that no security system is impenetrable, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal data, including the right to: Access and correct your personal information. Delete your account or personal data. Opt-out of marketing communications. Control app permissions and data sharing through your device settings. To exercise these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking
Technologies We use cookies and similar technologies to collect information and improve your experience on our website and app. You can manage your cookie preferences through your browser or device settings.
8. Third-Party Links and Services
Our website and app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
9. Changes to This Privacy
Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We recommend checking this page regularly to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices,
please contact us at:
Desert Falcon
Al Misfah, Muscat, Oman
Email: enquiry@dfalcons.com
Phone: +968 9747 1443